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harper house guarantee

30-Day Money-Back Guarantee

Harper House stands behind every order with a 30-day money-back guarantee. If your purchase does not meet your expectations, you may return it within 30 days of delivery for a full refund of the item price.

Harper House

Clean-lined coats, soft knits, blouses and shoes, picked to be worn on repeat and to work with the clothes you already love.

Customer Care

Email: sales@harper-house.com

30-Day Returns

Easy returns within 30 days

Secure Payments

SSL encrypted

Frequently Asked Questions

What is the estimated delivery time?

Processing takes 1–3 business days, and the total delivery time is typically 7–10 business days from the date of purchase.

How do I check the status of my order?

When your order ships, we send a shipping confirmation email that includes your tracking number. You can find further guidance on our Order Tracking page.

How do returns and exchanges work?

Returns and exchanges are accepted within 30 days of delivery for unworn items with the original tags attached. The process is explained in our Refund Policy.

How do I get help with my order?

Our customer support team is available Monday to Friday, 9:00 AM – 5:00 PM PT. Contact us through our Contact page, by email at sales@harper-house.com, or by phone at +1 (929) 673-3991.